what is Managed IT Services?

Managed IT Services refers to the practice of outsourcing the management and support of an organization’s IT infrastructure and systems to a third-party service provider. In this model, the service provider assumes responsibility for the proactive monitoring, maintenance, and optimization of the client’s technology environment.

Under Managed IT Services, the service provider takes on various tasks, including:

1.     IT Infrastructure Management: This involves overseeing and managing the client’s hardware, software, servers, networks, and other IT infrastructure components. It includes tasks such as hardware and software installations, upgrades, patches, and configurations.

2.     Network and Security Management: The service provider monitors and manages the client’s network infrastructure, ensuring connectivity, security, and performance. This includes activities such as firewall management, intrusion detection and prevention, network monitoring, and data encryption.

3.     Data Backup and Recovery: Managed IT Services providers implement robust backup and recovery solutions to protect the client’s data. They ensure regular data backups, secure storage, and efficient recovery processes in case of data loss or system failures.

4.     Help Desk and Technical Support: The service provider offers help desk services, providing technical support and assistance to end-users. They address IT-related issues, troubleshoot problems, and provide guidance on software and hardware usage.

5.     IT Strategy and Consulting: Managed IT Services providers often serve as strategic advisors, helping clients align their IT strategy with their business goals. They offer guidance on technology investments, scalability, and future planning.

what benefits can managed it provide you?

· Proactive Monitoring and Maintenance: Service providers continuously monitor the client’s systems, detecting and addressing potential issues before they become major problems. This minimizes downtime and enhances system performance and reliability.

· Cost Savings: By outsourcing IT management, organizations can save on the costs associated with maintaining an in-house IT department, such as salaries, training, infrastructure, and software expenses.

·  Access to Expertise: Managed IT Services providers bring a wealth of knowledge and experience, providing access to specialized skills and expertise across various IT domains.

· Scalability and Flexibility: With Managed IT Services, businesses can easily scale their IT infrastructure and services based on their changing needs, allowing for agility and growth.

·   Focus on Core Business: Outsourcing IT management allows organizations to focus on their core business functions while leaving the technical aspects to experts. 

Overall, Managed IT Services enable businesses to offload the day-to-day IT management tasks and gain access to comprehensive support, expertise, and proactive IT solutions, leading to enhanced operational efficiency, improved security, and optimized technology infrastructure.


Will you ever come to terms with the budget inconsistencies with your present business technology? Secure your bottom line by partnering with Convergent Systems Technologies, Inc for consistent computer support on a flat-rate monthly basis. Our IT Support and IT Management ensures your company excellence in solutions as well as predictability of costs.

With Convergent Systems Technologies as your trusted partner in IT support, you can:

  • Work to a higher capacity:  With IT that simplifies your business processes.
  • Focus more energy on your core business: Adapt to changing business conditions to grow your business faster.
  • Attain predictably in your IT costs: With the regularity of one monthly flat-rate
  • Rest easy: as we defend you network and data with world class security


Convergent Systems Technologies works to find the most cost-effective solution to optimize your IT management investment, and ensure you’ll never again be surprised by unforeseen IT expenses for computer network maintenance. Working for companies in Fort Myers, Cape Coral, Estero, Bonita Springs and Naples, our solutions in IT Management and computer network maintenance optimize your business technology at an affordable price.

If you should need computer server management service, network management, computer network installation, remote and on-site IT support, technology consulting, wireless networking, network infrastructure, or systems integration, we’ve got the solution.


Our first-rate customer service and support let you finally stop stressing over your computer network. With superior computer network maintenance services that come with predictable cost, doing business can become your first priority again. 

we are commited to provide five star service

contact us

Convergent Systems Technologies

 Let us tailor a service package that meets your needs. Tell us a little about your business, and we will get back to you with some ideas as soon as possible. 


Suite 211

8359 Beacon Boulevard, Fort Myers, Florida 33907, United States


Opening Hours
Weekdays 9am – 5pm
Weekend Closed